We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Parasite Prevention

While keeping our clients and teams protected

The arrival of warmer weather means the arrival of ticks, fleas and/or heartworm. To help your furry family member remain free of these unwelcome guests, let’s get them protected!

Although our community is faced with an unprecedented situation, our team at Lomsnes Veterinary Hospital has taken additional measures to protect you and our team while providing the necessary care and prevention treatment for your pet.

We are offering a new Parasite Prevention Plan for Pets – a plan designed to provide your pet with parasite prevention while practicing physical distancing during these challenging times.

Check out which of these three options is best for you and your pet. If you are unsure, call or email us and we can discuss which solution is best.

Option 1: Prevention Medication Pick Up

When to pick this option: “My pet is healthy and I want to ensure it stays that way.”

This option is best for: Clients whose pets have visited our hospital in the last 12 months.

  1. Call or email us to provide updates or changes to your pet’s health.
  2. Place your order for medication.
  3. Pick up medication for your pet at the hospital. Instructions will be provided on how you can administer the medication.

All pick-ups at our hospital are “no-contact.” When you arrive, remain in your vehicle and call us so we can bring the medication to you.

Option 2: Prevention Medication with a Telemedicine Check-Up

When to pick this option: “My pet is generally healthy, but I have a few concerns.”

This option is best for: Clients whose pet would benefit from a virtual check-up with a veterinarian, or if your pet has not been to our hospital in over 12 months.

  1. Click on the Online Consultation button on our website. Follow the steps to create an account or to log in
  2. Book a consultation via phone or video
  3. The veterinarian will connect with you to discuss your pet’s health. You will receive a prescription for seasonal medication to be picked up at the hospital. The doctor will also discuss any additional recommendations related to your pet’s health (including a contactless visit if necessary).
  4. Once you pick up medication for your pet, instructions will be provided on how you can administer the medication.

All pick-ups at our hospital are “no-contact.” When you arrive, remain in your vehicle and call us so we can bring the medication to you.

Option 3: Prevention Medication with Contactless Hospital Visit

When to pick this option: “My pet has health challenges.”

This option is best for: Clients whose pet is on regular medication, has existing conditions (weight loss, chronic issues, or medications), and/or has had a noticeable change in health, and may require an examination from our veterinarian.

  1. Call or email us to discuss your pet’s health and to book an appointment.
  2. When you arrive, remain in your vehicle and call us. We will provide directions on a contactless method to transfer your pet to us for their visit. Only your pet enters the hospital while you remain in your vehicle.
  3. The veterinarian will connect with you via phone or video during or post-exam. The doctor will discuss any additional testing that is recommended based on diagnosis.
  4. One of our staff members will bring the seasonal prevention medication (and any other medication) to you outside the hospital along with your pet.
  5. We will discuss treatment and take payment over the phone (or bring the credit and debit card machine to you, where applicable).

For your parasite prevention inquiries, please send us an email at info@lomsnesvet.ca, or call us at 403.342.6040Due to higher than normal call volume, we may not be able to answer the phone right away. Please leave us a message or send us an email and we will get back to you as soon as possible.

Our regular methods may have changed, but our goal remains the same – to ensure our furry friends continue to stay healthy and protected so you can enjoy their snuggles all year long.

For regular updates on our hours and visit protocols, please follow our social media platforms.

Sincerely,
Your dedicated team at Lomsnes Veterinary Hospital

 

Dr. Lisa and her team never fail to make me and my dog feel extremely welcome! They do an excellent…

Skylee Ferguson

We have been bringing out family here for a number of years now. Even though there a many vets in…

Allen Swinden

This business and staff are most proffessional and very responsive. My experience with vet Lisa is that she is…

Debra Anne Morgan

Great place! Very friendly and informative staff. I highly recommend lomsnes to anybody looking for a veterinarian. Sophie had a…

Savio Grzincic

The staff and Dr were best people to my little man Chuck Bunny and of course to his parents as…

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COVID-19: Additional measures we are taking

Dear Clients,

Lomsnes Veterinary Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak. Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

As part of this commitment, effective immediately, Lomsnes Veterinary Hospital will be instituting the following precautionary protocols to minimize the risk of COVID-19 transmission.

1. For the safety of yourself, our staff, and the community, our front door is locked, and clients will not be allowed to enter the building.

2. We are still open, with the following hours: Monday to Friday 8:00 am - 5:00 pm and Saturdays 9:00 am - 1:00 pm.

3. We will be limiting our appointments to emergencies, pets in need of a medical appointment and time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. During these appointments, we still ask that clients remain in their vehicle, and we will transport your pet in and out of the vehicle. The veterinarian will discuss your pet's appointment over the phone.

4. For food and medication orders, please call ahead of time, and we will get your order ready. We are able to take your credit card over the phone or we have a portable debit/credit machine for you to use in the parking lot. We are not accepting cash.

5. When you arrive, please stay in your vehicle in our parking lot and call 403-342-6040, and we'll come to you.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Lomsnes Veterinary Hospital