Updated October 20, 2020
With the cold weather approaching, effective Monday, October 26th, we will be adjusting our policies to better serve you.
1. WE CAN SEE ALL CASES BY APPOINTMENT ONLY
To book an appointment, please call 403-342-6040 or email email@example.com. Due to higher than normal call volume, we may be busy with other clients and patients. Please leave us a message or send us an email and we will get back to you as soon as possible. We appreciate your patience as we do our best to accommodate everyone's needs.
2. SAFETY MEASURES FOR APPOINTMENTS
3. PAYMENT METHODS
Credit/Debit cards are the preferred payment method.
4. CHANGES TO CURBSIDE PICKUP
With the cold weather approaching we will be changing our curbside pickup protocol:
*Please note, only one person per family is allowed in the building to pick up items. To maintain appropriate distance, a maximum of 2 clients will be allowed in the building at a time to purchase items.
5. CHANGES TO OUR SATURDAY POLICY
We understand how important Saturday hospital hours are for our clients. Lomsnes Veterinary Hospital appreciates the dedication of our clients during this difficult time and we will continue to be open and available on Saturdays. However, due to the limited staff and the extra time required for proper sanitization between patients, we are not allowing clients to be present with their pet for the examination. This will allow us to continue to provide the high standard of care to our patients. Thank you for understanding.
6. ONLINE ORDERING
Online shopping is available for your pet from the comfort of your own home 24/7. Your order will be delivered directly to your home! Visit our website and click on "Online Store" to register. It’s that easy!
7. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
8. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
9. OPERATION HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members!
Your dedicated team at Lomsnes Veterinary Hospital