403.342.6040
dog-behavioural

Dog Behavioural Counseling

Behavioural issues can often be one of the most frustrating aspects of owning a dog. With so much information available to dog owners, it can be confusing as to who to listen to and where to seek advice. The team at Lomsnes Veterinary Hospital is here to help. If you have any questions regarding your dog’s behaviour problems, we will do our absolute best to help you determine the best method of training.

How can my veterinarian help with my dog’s behaviour?

Our veterinarians can help with your dog’s behaviour problems by ruling out any underlying medical problems. Pain, illness or discomfort may cause your dog to act inappropriately. Once medical problems and pain are ruled out the Lomsnes Veterinary Hospital staff can give you tips on useful training methods.

What happens at a consultation?

Often undesirable behaviour in the household can be a result of an underlying medical condition. One of our veterinarians will obtain a thorough medical history, perform a wellness exam from nose to tail, and if necessary, conduct diagnostic testing. From there, our veterinarian will work with you to develop an action plan for you and your dog to address their behavioural problems.

Will my pet insurance policy cover the cost of a consultation?

Pet insurance policies vary, which is why it is best to contact your pet insurance company about your policy and what is and isn’t covered regarding medical and behavioural wellness exams performed by one of our veterinarians.

What to expect after the consultation?

After your dog’s medical examination and behavioural consultation, our veterinarians will follow-up with a phone call to see how you and your dog are doing with the information that you were given during your visit. If you have any questions or concerns, please feel free to contact Lomsnes Veterinary Hospital and we will answer any more questions you may have.

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Updated October 20, 2020

Dear Clients,

With the cold weather approaching, effective Monday, October 26th, we will be adjusting our policies to better serve you.

1. WE CAN SEE ALL CASES BY APPOINTMENT ONLY

To book an appointment, please call 403-342-6040 or email info@lomsnesvet.ca. Due to higher than normal call volume, we may be busy with other clients and patients. Please leave us a message or send us an email and we will get back to you as soon as possible. We appreciate your patience as we do our best to accommodate everyone's needs.

2. SAFETY MEASURES FOR APPOINTMENTS

3. PAYMENT METHODS

Credit/Debit cards are the preferred payment method.

4. CHANGES TO CURBSIDE PICKUP

With the cold weather approaching we will be changing our curbside pickup protocol:

  1. For the purchase of food, treats and/or medications please call at least an hour ahead of time, and your order will be prepared. Prepaying over the phone is recommended.
  2. Our main door will be open for purchase/pickup of food, treats and medications only.
  3. You will be required to wear a mask and use our hand sanitizer in the clinic.
  4. If you have not already prepaid, you will pay for your order at the reception desk. Please maintain social distancing while in the clinic and do not wander throughout the clinic.
  5. Your order will be ready on a table with your name on it. Once you have paid for your order at the reception desk, you can pick it up from the table on your way out.

*Please note, only one person per family is allowed in the building to pick up items. To maintain appropriate distance, a maximum of 2 clients will be allowed in the building at a time to purchase items.

5. CHANGES TO OUR SATURDAY POLICY

We understand how important Saturday hospital hours are for our clients. Lomsnes Veterinary Hospital appreciates the dedication of our clients during this difficult time and we will continue to be open and available on Saturdays. However, due to the limited staff and the extra time required for proper sanitization between patients, we are not allowing clients to be present with their pet for the examination. This will allow us to continue to provide the high standard of care to our patients. Thank you for understanding.

6. ONLINE ORDERING 

Online shopping is available for your pet from the comfort of your own home 24/7. Your order will be delivered directly to your home! Visit our website and click on "Online Store" to register. It’s that easy!

7. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

8. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

9. OPERATION HOURS

We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members!

Your dedicated team at Lomsnes Veterinary Hospital