Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Behavioural issues can often be one of the most frustrating aspects of owning a dog. With so much information available to dog owners, it can be confusing as to who to listen to and where to seek advice. The team at Lomsnes Veterinary Hospital is here to help. If you have any questions regarding your dog’s behaviour problems, we will do our absolute best to help you determine the best method of training.
How can my veterinarian help with my dog’s behaviour?
Our veterinarians can help with your dog’s behaviour problems by ruling out any underlying medical problems. Pain, illness or discomfort may cause your dog to act inappropriately. Once medical problems and pain are ruled out the Lomsnes Veterinary Hospital staff can give you tips on useful training methods.
What happens at a consultation?
Often undesirable behaviour in the household can be a result of an underlying medical condition. One of our veterinarians will obtain a thorough medical history, perform a wellness exam from nose to tail, and if necessary, conduct diagnostic testing. From there, our veterinarian will work with you to develop an action plan for you and your dog to address their behavioural problems.
Will my pet insurance policy cover the cost of a consultation?
Pet insurance policies vary, which is why it is best to contact your pet insurance company about your policy and what is and isn’t covered regarding medical and behavioural wellness exams performed by one of our veterinarians.
What to expect after the consultation?
After your dog’s medical examination and behavioural consultation, our veterinarians will follow-up with a phone call to see how you and your dog are doing with the information that you were given during your visit. If you have any questions or concerns, please feel free to contact Lomsnes Veterinary Hospital and we will answer any more questions you may have.
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures effective Monday, July 6, 2020.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
To book an appointment, please call 403-342-6040 or email firstname.lastname@example.org. Due to higher than normal call volume, we may be busy with other clients and patients. Please leave us a message or send us an email and we will get back to you as soon as possible. We appreciate your patience as we do our best to accommodate everyone's needs.
2. SAFETY MEASURES FOR APPOINTMENTS
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us at 403-342-6040.
We will take a history of your pet's health and discuss any concerns over the phone.
A staff member will then meet you at our ‘NOSE’ or ‘TAIL’ doors and escort you and your pet into one of our exam rooms.
One client per pet in the exam room.
Masks must be worn in the hospital at all times. Please bring your own mask. If you do not have one, we will supply you with one.
Use hand sanitizer once you enter the exam room.
Washrooms are for staff use only.
3. PAYMENT METHODS
Credit/Debit cards are the preferred payment method.
4. CURBSIDE PICKUP
We will continue curbside pickup for food and medications. Please call ahead of time, and we will get your order ready. (You can also use our online store and have your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
5. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
6. OPERATION HOURS
We are OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm Saturday: 9:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members!
Your dedicated team at Lomsnes Veterinary Hospital