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Must Know New Pet Owner Information

Congratulations on becoming a first-time pet owner! Along with the excitement and happiness that a new pet brings into the home, a new pet also comes with a huge responsibility. Whether you recently got a new puppy/kitten or adopted a pet in-need of their forever home, Lomsnes Veterinary Hospital is here to help you navigate your experience as a dog or cat owner. On this page, you will find everything you need to know to keep your new pet happy, healthy and, most importantly, safe!

Pet Services Your New Pet Will Require in the First 12 Months

Veterinary Exam (First Appointment, Ongoing)

Not only do we want to meet your furry family member, but it’s also important that they get to know us too! During an examination, we spend the time getting to know you, your pet and their lifestyle. In addition, we will complete a head to tail assessment to ensure your pet is healthy. This is also a great time to ask us any questions you may have.

Puppy Vaccinations and Kitten Vaccinations (Week 8, Week 12, Week 16)

Getting your pet started on a proper vaccination program early will help keep them healthy for life. As the immunity their mother provided them starts to wane, it is important to time the vaccines properly so their own immune system is prepared to protect them from exposure to diseases.

Dog Vaccinations and Cat Vaccinations (Every 1-3 Years)

Vaccines help protect against common infectious diseases seen in cats and dogs. They stimulate the body’s immune system to attack and ‘remember’ the infectious organism so your pet can fight against the infection again in the future (if necessary). Without vaccines, many pets will become seriously ill due to a virus in their body that they are unable to fight off on their own effectively. The use of vaccines has prevented death and diseases in millions of pets. Vaccines also protect people from diseases, such as rabies, that can be transmitted from pets to humans.

Dog Deworming and Cat Deworming (Week 2 up to 6 months)

Deworming is an important part of your pet’s preventative health care. Intestinal parasites can occur in both cats and dogs, especially when they venture outdoors. Parasites can deprive your pet of essential nutrients, cause digestive upset, and can also be transmissible to other animals and humans. Our veterinarians will chat with you about your pet’s risk level for parasites and set up a schedule for deworming that is tailored to your pet’s needs.

Dog Spaying & Neutering and Cat Spaying & Neutering (Around 6 months)

One aspect of responsible pet ownership is having your pet spayed or neutered. Not only are you helping to control pet overpopulation, but spaying and neutering can also help eliminate or significantly reduce the risk of developing certain health and behaviour issues.

Dog Microchipping and Cat Microchipping (Anytime)

Having your pet microchipped is highly recommended for a multitude of reasons, such as if your dog happened to break free from their collar or if your cat slipped out the front door. If found, a permanent form of identification for your pet will help ensure they make their way back to you. We can complete a microchip service at any time. However, it is most common to do this during the spay or neuter surgery.

Dog Flea & Tick Prevention and Cat Flea and Tick Control (Year-round)

It is important to take your pet in for their annual exam to be prescribed a flea and tick prevention medication to protect them from dangerous parasites. It is especially important from the spring to fall season and for pets who travel often. Call us to discuss the importance of year-round parasite prevention.

Dog Diet and Cat Diet (Anytime)

Although your pet may be more interested in what you are eating, cats and dogs have specific dietary needs based on their age, lifestyle and current state of health. Our veterinarians provide nutrition advice to ensure your pet is properly nourished.

Puppy Socialization Classes & Cat Training (<12-18 months)

As a puppy or kitten, it is a great opportunity for you to teach your pet healthy habits to maintain as they grow older. Whether it’s puppy socialization classes or feline enrichment games, our team can provide you with different techniques and options for your pet’s behaviour and lifestyle.

Pet Health Insurance and/or Veterinary Savings Account

The investment of a pet is always something to be considered even before adding a new member to your family. In addition to ongoing preventative care and annual check-ups, we encourage our clients to be prepared for any unexpected emergencies that may happen. We recommend looking into pet health insurance options, or opening a ‘Veterinary Savings Account’ and contributing some money each month. This way, you’ll be prepared for anything your pet may need in the future without the additional stress!

What to Expect On Your First and Future Appointments

At Lomsnes Veterinary Hospital, we are here to help you feel confident as a new pet owner! Our compassionate and experienced team of veterinary professionals can answer any questions you may have, as well as provide the necessary information you didn’t know you needed. We will assess the health of your pet and provide recommended treatments. From their early days to their golden years, we are here for all of your pet needs.

You can count on us to provide compassionate care and excellent service every single time you walk through our doors. Call 403-342-6040 to schedule an appointment and ensure your pet gets the proper care to live a long and healthy life as your right-hand companion.

Additional Important Information for Pet Owners

Below are some helpful tips for new pet owners from our blog:

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Importance of a Urinalysis

A Urinalysis (urine analysis) is often run by your veterinarian when your pet is displaying signs of a urinary tract infection (UTI).

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Last Updated: December 17, 2020

Dear Clients,

As of December 11, 2020 our veterinary hospital will continue to operate with a closed-door policy.

1. WE WILL SEE ALL CASES BY APPOINTMENT ONLY

To book an appointment, please call 403-342-6040 or email info@lomsnesvet.ca. Due to higher than normal call volume, we may be busy with other clients and patients. Please leave us a message or send us an email and we will get back to you as soon as possible. We appreciate your patience as we do our best to accommodate everyone's needs.

2. SAFETY MEASURES FOR APPOINTMENTS

3. PAYMENT METHODS

Credit/Debit cards are the preferred payment method.

4. CHANGES TO CURBSIDE PICKUP

With the cold weather approaching we will be changing our curbside pickup protocol:

  1. For the purchase of food, treats and/or medications please call at least an hour ahead of time, and your order will be prepared. Prepaying over the phone is recommended.
  2. Our main door will be open for purchase/pickup of food, treats and medications only.
  3. Masks are mandatory in hospital at all times. No exceptions. Please use our hand sanitizer in the clinic.
  4. Maximum of two people in the reception area at all times.
  5. If you have not already prepaid, you will pay for your order at the reception desk. Please maintain social distancing while in the clinic and do not wander throughout the clinic.
  6. Your order will be ready with your name on it. Once you have paid for your order at the reception desk, you can pick it up on your way out.

*Please note, only one person per family is allowed in the building to pick up items.

5. ONLINE ORDERING 

Online shopping is available for your pet from the comfort of your own home 24/7. Your order will be delivered directly to your home! Visit our website and click on "Online Store" to register. It’s that easy!

6. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

8. OPERATION HOURS

We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Sunday: CLOSED

We will always be here, so your pet will continue to receive the care they deserve. With this new system, we will provide our medical services without compromising the health and safety of our dedicated team members. This protocol may take longer; however, it is something we have to do to keep our community safe. With that in mind, please be extra patient and kind to our team members. These circumstances place added responsibilities and stress on all of us.

These measures are temporary and we will reassess as time goes on. Please keep a lookout for any further updates from our team. Together, we can all help in stopping the spread of Covid-19. 

If you have any questions or concerns, please do not hesitate to call us at 403-342-6040. Please note that we are receiving more calls than usual. We apologize for any delays that you may experience when reaching out to us.

Your dedicated team at Lomsnes Veterinary Hospital